FAQs
1. What sizes do you offer?
We offer a wide range of sizes from S to 2XL. Please refer to our size guide on each product page for more details on measurements.
2. How do I care for my clothes?
Each item has specific care instructions listed on the label. To ensure longevity, we recommend following the washing and drying instructions carefully, and we suggest washing delicate items in cold water.
3. Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition. For more details, check our return policy..
4. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary based on your location.
5. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard domestic shipping usually takes 3-5 business days. International orders may take longer, depending on the destination.
6. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
7. Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. You can purchase a gift card through the gif tcard tab, these are sent via email.
8. Can I cancel or modify my order?
Once an order is placed, it is processed quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us as soon as possible, and we’ll do our best to accommodate your request.
9. Do you offer discounts or promotions?
We offer occasional promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest offers and sales.
10. What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, Klarna and other secure payment methods. All transactions are processed securely.
11. How can I contact customer service?
If you have any questions or need assistance, you can reach our customer service team by emailing us at [insert email] or through the contact form on our website. We’re here to help!